3.3 Performance Management Training

Benefit: “Performance-oriented”

• Pre-requisites:
          - Change management training (mandatory)

• Suitable for all employees

• Duration: 2 days

• Course outline for performance management training:

          • Application of the performance management system

                    - Performance management policy and process – interpretation and compliance

                    - Performance management tool – structure and operations

          • Performance management process

                   - Planning process – objectives setting and agreement formation

                   - Managing process – Tracking, reviews, issues management and performer development                     (training, mentoring, coaching and delegation)

          • Appraisal process – Preparation and review sessions

 

 

 

 

 


Training

Consulting Services

  • Strategic Alignment

    1.1 Business Strategy

    1.2 Service Strategy

    1.3 Employee Satisfaction       Measurement

    1.4 Customer Satisfaction       Measurement

  • Managing Performance

    2.1 Performance Management       Consulting

    2.2 Information Management       Consulting

    2.3 Project Management       Consulting