Benefit: “Comprehensive”

Employees form one of the two most important primary categories of assets (customers form the other) in an organization. This is why Delsco takes a long term view of employee satisfaction measurement programme, going beyond the survey. We support the client through the entire process of establishing a baseline satisfaction index to progressively improving it with the ultimate goal of developing sustainable competitive advantage in human resources capital.

Product features:

1.3.1  Support client in defining objectives and framework for employee satisfaction measurement

1.3.2  Conduct employee satisfaction measurement exercise

          1.3.2.1  Design and administer employee satisfaction survey

          1.3.2.2  Analyse employee satisfaction survey responses to establish satisfaction index and                         define priority improvement areas

          1.3.2.3  Prepare and present employee satisfaction report

1.3.3  Support client in defining structuring and planning employee satisfaction improvement projects

1.3.4  Develop employee satisfaction improvement implementation guide, ensuring integration with            business strategy

1.3.5  Develop schedule of implementation plan with a baseline for tracking progress and completion of            the activities

1.3.6  Support client in execution of the implementation plan through Delsco project process and            project office.